Last Updated: January 28, 2025
Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your information.
1. Our Security Commitment
At Doclink, we implement robust security measures aligned with ISO 27001 standards:
- End-to-end encryption for all document data
- Encryption of all personal information at rest and in transit
- Secure data storage with industry-standard encryption
- Regular security audits and updates
- Strict access controls and authentication protocols
2. Information We Collect
We collect the following types of information:
- Account information (email, name)
- Documents you upload to our platform
- Usage data and analytics
- Communication preferences
- Technical information about your device and connection
3. How We Use Your Information
We use your information to:
- Provide and improve our document analysis services
- Process and analyze your documents as requested
- Maintain and enhance platform security
- Send important service updates and notifications
- Improve our AI models (with your explicit consent)
4. Data Protection Measures
We implement the following security measures:
- AES-256 encryption for all stored data
- TLS 1.3 for all data in transit
- Regular security assessments and penetration testing
- Secure data centers with physical security controls
- Compliance with ISO 27001 security standards
- Regular security training for all team members
5. Data Retention and Deletion
Our data retention policies:
- You can request deletion of your data at any time
- Documents are retained only as long as necessary
- Inactive accounts are reviewed after 12 months
- Secure data deletion procedures are in place
6. Your Rights
You have the right to:
- Access your personal information
- Request data deletion
- Opt-out of data processing
- Export your data
- Update your information
7. Contact Us
For privacy-related questions or concerns, contact us at using our contact page.
Security Notice: While we implement security measures aligned with ISO 27001 standards and use industry-best practices for encryption and data protection, no system is completely secure. We continuously work to protect your data but cannot guarantee absolute security.
